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Returns

Our returns policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we canā€™t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition you received it in. It must also be in the original packaging.Ā Gift cards are non-refundable.

To complete your return, we require a receipt or proof of purchase.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you havenā€™t received a refund yet, first check your bank account.Ā Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.Ā If youā€™ve done all of this and still haven't received your refund, please contact us atĀ hello@empowerologist.com.

Sale items (if applicable)
Only regular-priced items may be refunded. Unfortunately, sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email on hello@empowerologist.comĀ and send your item to: Empowerologist, 19749 Dearborn St Chatsworth, CA United States 91311

Gifts
If the item was marked as a gift when purchased and shipped directly to you, youā€™ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasnā€™t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and she will find out about your return.

Shipping
To return your product, you should mail your productĀ to: Empowerologist, PO Box 154 Franklin, Tennessee 37065 USA

You will be responsible for paying for your own shipping costsĀ when returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We donā€™t guarantee that we will receive your returned item.